Agreement to Terms:
-Tours to Bethlehem & Jericho are guided by Palestinian guides.
-Tours to Jordan are guided by Jordanian guides.
Petra Border Tax & Visa Fee:
-This is not a tour charge, this is a tax paid directly to Jordanian authorities.
-Tzur Tours shall not be held responsible for policies, fees, taxes, security checks, or other protocols of the Israel or Jordanian governments.
Special needs: wheelchairs, baby chairs, carriages require advanced notification.
-Clients hold 100% full responsibility for any & all food or drink they consume and maintaining their own health at all times.
-Tzur Tours operates as an agent for independent suppliers providing hotel accommodations, buses, food, and other tour services in Israel.
Luggage & Handling:
-Tzur Tours accepts no responsibility for items lost, stolen, damaged, or left on vehicles.
-Group tour participants are allowed one piece of luggage + one personal item.
Tzur tours has the right to makeshift locations or make other important changes to the itinerary, including cancellation, due to Force Majeure, weather conditions, operational considerations, or imposed security limitations.
– Tours are conducted in various sizes of tourism buses, vans and vehicles.
– Rates do not include the client’s meals, food, and beverages unless otherwise specified in the programs.
– Private tours, Semi-private tours – entrance fees not included unless stated otherwise.
-All daily tours are conducted in English.
Ordering & Cancellation Policy
To Book Your Tour:
-Group tours require a $300 per person deposit at the time of registration.
-Private tour deposit amounts will be presented in your tour package quotation.
-Final payments for all tours is due 45 days in advance of touring.
Group Tours Cancellation:
-Tour booking deposits are non-refundable.
-In group tours, Clients who cancel within 30 days of touring are penalized their full tour cost.
-Tzur Tours will cancel clients bookings 30 days in advance for non-payment.
-“No shows” are inclusive of clients not located in their hotel lobby at the appointed time, and clients not located at the airport for the designated flight arrival
-Credit card charges are made in local currency-
Cancellation fee prior to departure:
– Up to 14 Days, 25%;
– Up to 7 days, 50%;
– Up to 4 days 75%;
– Less than 4 days 100%.
In the case that Tzur Tours determines that a refund is promised, it will be processed and paid within 30 business days of said determination. Credit card refunds will be processed by credit card. The 3% credit card processing fee is non-refundable and will therefore not be refunded.