Agreement to Terms:
-Tours to Bethlehem & Jericho are guided by Palestinian guides.
-Tours to Jordan are guided by Jordanian guides.
Petra Border Tax & Visa Fee:
-This is not a tour charge, this is a tax paid directly to Jordanian authorities.
-Tzur Tours shall not be held responsible for policies, fees, taxes, security checks, or other protocols of the Israel or Jordanian governments.
Mobility Issues:
Special needs: wheelchairs, baby chairs, carriages require advanced notification.
Food Allergies:
-Clients hold 100% full responsibility for any & all food or drink they consume and maintaining their own health at all times.
Legal Disclosure:
-Tzur Tours operates as an agent for independent suppliers providing hotel accommodations, buses, food, and other tour services in Israel.
Luggage & Handling:
-Tzur Tours accepts no responsibility for items lost, stolen, damaged, or left on vehicles.
-Group tour participants are allowed one piece of luggage + one personal item.
Tipping Recommendations:
–
Tzur tours has the right to makeshift locations or make other important changes to the itinerary, including cancellation, due to Force Majeure, weather conditions, operational considerations, or imposed security limitations.
– Tours are conducted in various sizes of tourism buses, vans and vehicles.
– Rates do not include the client’s meals, food, and beverages unless otherwise specified in the programs.
– Private tours, Semi-private tours – entrance fees not included unless stated otherwise.
-All daily tours are conducted in English.
Ordering & Cancellation Policy
To Book Your Tour:
-Group tours require a $300 per person deposit at the time of registration.
-Private tour deposit amounts will be presented in your tour package quotation.
-Final payments for all tours is due 45 days in advance of touring.
Group Tours Cancellation:
-Tour booking deposits are non-refundable.
-In group tours, Clients who cancel within 30 days of touring are penalized their full tour cost.
-Tzur Tours will cancel clients bookings 30 days in advance for non-payment.
-“No shows” are inclusive of clients not located in their hotel lobby at the appointed time, and clients not located at the airport for the designated flight arrival
-Credit card charges are made in local currency-
Cancellation fee prior to departure:
– Up to 14 Days, 25%;
– Up to 7 days, 50%;
– Up to 4 days 75%;
– Less than 4 days 100%.
Refund Policy:
In the case that Tzur Tours determines that a refund is promised, it will be processed and paid within 30 business days of said determination. Credit card refunds will be processed by credit card. The 3% credit card processing fee is non-refundable and will therefore not be refunded.
